How To Inspect A Rental Car Upon Pick-up

Sometimes I manage to get discounted rates that include collision damage waiver on a rental car but Hertz in Trinidad wasn’t one of these times.  I was relying on my credit card’s insurance by paying for the car with the card.  However I really didn’t want to have to stress over nicks and dings and go back and forth with Hertz and the credit card insurer so I always take a few precautions when picking up the car.  I am not picking on Hertz and we didn’t have any problems with this rental but I am illustrating what everyone should do when they pick up a rental car from any company to avoid hassle.

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I take photos of the car from every angle both on pick up and return.  dscn3557

Get a photo of the fuel gauge so you can prove you returned it with the correct amount.  In some places it won’t always be on full so you have to match whatever it was when you picked it up.dscn3558

Get close-ups of any nicks and dings.  Usually a smartphone camera is fine.  dscn3559 dscn3560

Check the tires (tyres) and make sure they are in good condition.dscn3561 dscn3562

I have read a lot of horror stories about people getting blamed for small damages that were already on the car because they didn’t take a few precautions.  Don’t forget to take the same photos on the return.  Try to avoid returning a car after hours.  When the employees see you being extremely cautions they are less likely to try to pin something on you and will move on to someone who seems to be an easier mark.  Hopefully most car hire companies are honest but there are bad apples in every bunch so better safe than sorry.

Getting Around Mauritius – Rental Car VS Bus

Regrettably, we didn’t have a lot of time to spend in Mauritius.  We aren’t the beach holiday type (nor would we travel all the way from Australia to Mauritius simply for a beach) so we had to have a well organized plan to decided on what kind of transport we needed.  The main purpose of the trip was to see the Echo Parakeets in Black River Gorges National Park.  The hotel we stayed at (on points of course) was the nearest points option to BRGNP, the Mauritius Hilton at Flic en Flac.  I also wanted to squeeze in a quick visit to the Casela Bird Park and the 7 Coloured Sands at Chamarel.

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RENTAL CARS

With such a short amount of time, only a rental car would do.  The one thing I found frustrating is that the majors – Hertz, Avis, etc only seemed to have manual transmissions at a reasonable cost.  I can only drive an automatic, especially if I will be driving through towns.  The best option was going through a rental car consolidator which had more options with smaller car hire companies that offered automatics at reasonable prices.  I checked 3 options – Expedia, Holiday Autos & DriveAway.  All prices for these examples are in Australian dollars but if you do a quote, it will default to your own currency.

Expedia

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Holiday Autos

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DriveAway

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Holiday Autos had the best price back then just as they do now so I booked with them for First since it was the better deal for a better car.  The rate includes excess up to 15,000 MUR which is around $450 USD or $500 AUD and this amount was covered by my travel insurance policy.  Always check before booking a rental car what the insurance covers and what the excess is!

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Here’s the actual car.  As usual, I did a full inspection and made sure the employee knew I was doing it.  It did take a while for them to fetch the car from their depot in town and we had to sit there and wait.  I had given my flight number and they have a display on flight times in the office which is shared by all car hire companies so they could have been more proactive in getting the car there on time to meet the flight.  I returned it a bit early and once again did the inspection, got the final receipt and had no issues while returning it so First was a good choice for me!

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LOCAL BUSES

Traveling by local buses can be fun, is usually the cheapest option and a good way to meet the locals.  Mauritius does have a large bus network and if you have plenty of time to spare and not so much money, this could be a good option for you.

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With so much to see in such a short time, there was no way this was going to work!  Here is an example for a route from near the airport to Flic en Flac (not the Hilton, just the town center).

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TAXIS, TRANSFERS & TOUR BUSES

Just like any other country, Mauritius offers all of the above – at a price of course!  We didn’t use any of these options so I can’t really comment on them.  When you arrive at the airport, there are brochures with tour ads so you can call them directly or book through your hotel.  When we were at Chamarel, there were lots of tour buses there so obviously lots of people do use this option.

Scenes from the road between the airport and Casela Bird Park.

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All things considered, I was happy with my choice of rental car as the best means of transport in Mauritius.

A Few Cautions About Driving From Kruger To JNB

If you Google-map it, Kruger to Jo-burg doesn’t look like that big a drive, about 5 hours.

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What Google doesn’t tell you is just how slow the traffic can be!  We were lucky we left by 2pm and I was expecting to hit JNB by 7pm driving at a good speed.

We left through Malelane Gate and took advantage of the clean restrooms.  There is also a map here if you are just arriving and want to know where the latest sightings have been.

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The main highway passes through some pretty countryside, we even saw some birds but we were going too fast to stop.

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This is where it got fun (not).  The traffic was backed up over an hour with trucks coming from Mozambique heading to Jo-burg.  It may look benign for those people headed to Kruger but no such luck.  After we got past a small town, it was backed up even worse!  Remember, you have to be at your restcamp before curfew which varies around 6pm-6:30-ish so make allowances for bad traffic.  The jam was so bad I was wondering if some people would get there in time.  The yellow highlighting is where the traffic was backed up.

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The blazing sunset was awesome but knowing we would have to drive much of the road in the dark not so awesome.

IMG_4437 IMG_4438Expect to have to overtake lots of trucks any time of day or night.  It’s a good paved highway but usually one lane in each direction and trucks will NOT pull over and let you by.  You generally have to cross into the opposite lane to overtake and hope nothing comes out of a side road.  It was pretty nerve-wracking!   Petrol stations can be few and far between so fill up at the first one you see after leaving Kruger.  Some of them don’t take credit cards so be prepared to pay cash.

There are a few toll gates and you will need cash for the ones in the rural areas but once you get to the general Jo-burg/Pretoria area they will be electronic toll gates.  Your rental car will have a transponder and you should hear a beep as you go under them.  Don’t worry, they will be charged at cost a couple days after you return the car and most car hire companies don’t add an administrative fee.  Avis didn’t at least!

How To Save Money On Car Rentals In South Africa

As one might expect, a continent as huge as Africa with all the amazing wildlife offers different types of safari experiences.  In some countries, the infrastructure isn’t there for self drivers and you usually either have to join a group or hire a private car with driver.  In later posts I will be blogging about the car/driver experience.

I’ve always been a more independent type and much prefer driving myself.  I don’t like being in a group and I don’t like the feeling of being someone’s boss.  South Africa is the ideal country to drive yourself in any of the wonderful national parks such as Kruger or to birding hotspots such as the Eastern Cape & Limpopo.

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A few hours spent doing research at home can save you lots of money and hassle with your rental car.  Here are some of my best tips.

1.  Check each car rental company individually using the same dates and car type.  Some of the major companies you will find are Hertz, Avis, Budget, Thrifty, Tempest, First and Europcar.  Don’t forget to check the local version of the franchise’s website for example www.hertz.com and www.hertz.co.za.  Take note of what insurance is included and what the

2.  Check all-inclusive companies such as Holiday Autos, Driveaway.  They sometimes have great deals that include insurance that are cheaper than what is offered on the companies’ websites.

3.  Decide if you want full insurance, usually called “Supercover” or similar in South Africa or do you want to rely on your credit card’s insurance.  The credit card may save you money but if you ding the car you may have a few headaches to sort out getting the matter settled.  In my case, I decided it was worth a few extra dollars/rand for the peace of mind.

4.  Look for specials offered to foreign tourists that include Supercover.  Here is an example from Avis (and the one I ended up booking).

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Be sure to select the Super Waiver option in your quote.

Check that the quote includes everything you want.  I needed an automatic car, unlimited mileage (never rent a car without unlimited mileage in South Africa) and the liability has been reduced by the super cover to around $465 AUD.

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Without the Super Waiver you save $16 AUD but you are on the hook for $2300 AUD if you have an accident!  When you pick up the car you will be offered tyre & windscreen cover for a nominal $2-ish a day.  I took it as there is a good  chance we could have had a flat tyre or a rock thrown up by a truck that cracked the windscreen.

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5.  Once you are satisfied after checking every possible booking site for your car, go ahead and book it.  Don’t forget to add your frequent flyer number if you have booked direct with a supplier.

IMG_2600 IMG_2605 IMG_26096.  Just because I reduced the liability from $2300 AUD to $465 doesn’t mean I want to pay it.  When we picked up the car, I made a big show of circling the car, taking detailed photos (one of which had the employee in the background) and questioning any slight scratch or ding.  This helps to avoid problems when returning the car.  I never return cars after hours, I always have an employee check the car in and give me an “all clear” receipt.  If we have an early morning flight, I would rather return the car the night before than drop it off before the office opens in the morning.  I also want to be sure the petrol stations are open so I can refuel the car.

This all might sound like a ton of work but a few hours of research can help you get the best deal for your needs and also save you a lot of hassles when returning the car!  South Africa is a pleasure to drive in with well-maintained roads and lots of wildlife reserves to explore!

Choosing The Best Rental Car For A Birding Trip

Birding from a rental car can be fun, easy and economical!  It allows you to be independent and to go where YOU want to go when YOU want to go there.  Since I am on a budget, I have taken this approach several times in places as different as Brazil, South Africa and Australia.  Since everyone’s needs are different, here are some things you should look at to help you decide which car you should rent for your own adventure.

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VEHICLE TYPE

  • Economy car vs larger car – if you are traveling a long distance, get a car that will be comfortable to sit in for 8-10 hours.  If you are only going short distances, a smaller economy car would be fine.  Also consider that you may want to use the car as a hide and poke your camera out the window.  Birds seem to be less frightened of parked cars than humans walking around in the open.
  • What type of roads are you driving on?  Do you need a 4WD or at least a SUV?  Or will a normal sedan car do?  Be aware that 4WDs and SUVs can be more expensive in terms of fuel consumption so don’t get one unless you really need one.  Does your preferred car hire company have restrictions on where you can drive (more about this below)?
  • Make sure there is a seat belt for each person who will be sitting in the car.
  • Will you have a lot of luggage?  Make sure you get a car with enough storage room.
  • Do you want to be flexible and camp without reservations?  Most campgrounds can take walk-in bookings for a camper-van even when their cabins may be fully booked.  Or you can transport a tent & sleeping bags if you want to rough it.

RULES & REGULATIONS

In Australia, some car rental companies have rules about where the car may be driven.  They nay not be there to enforce it, but if your car breaks down or you have an accident, you may find yourself financially liable for the full cost of the car!  Here are some potential “no-nos”:

  • Driving on dirt/unpaved roads.  There are usually exceptions for national parks or roads leading to accommodations or private homes, ask first.  Even if you hire a 4WD, they may not allow you to take the car off-road.  You need to know the road conditions at each of your birding locations so check beforehand.
  • Taking the car on a ferry. (Kangaroo Island, Bruny Island, Tasmania)
  • Driving between dusk and dawn in the Outback.  This is because the danger increases that you could hit a kangaroo or other animal.
  • Driving on a beach or through a body of water.
  • There may be some restrictions on specific areas that are too remote for the car hire company to retrieve the car if something happens to it.  An example would be north of Carnavon, in Western Australia.

GETTING THE BEST DEAL ON YOUR CAR

Once you have decided what kind of car you need, you now have to do more research to get the best price.  Even spending a few hours on this can save you hundreds of dollars so it’s worth it!  Here are some suggestions of places to look for a rental car bargain:

  • Your airline’s frequent flyer program may have discounts on the rate and/or give you extra miles.  Here’s the United Airlines & American Airlines pages, but most other airlines have them too.
  • Your employer may have coupon codes for employees of your company if they are frequent car hire customers.
  • If you use a car rental company often, join their program (such as Hertz Gold Plus Rewards) to get deals for members only.
  • Flyertalk has coupon code threads for the majors but make sure you qualify to use the code first.
  • Auto clubs such as AAA, RACQ, NRMA, etc frequently have deals.
  • Online travel agents such as Expedia & Travelocity sometimes have flash sales which they email out to their customers, this could include a coupon code.
  • In some countries, you can use Priceline to “name your own price” for a rental car.
  • Check with Autoslash, they can track your booking and advise if you can get a better deal.
  • Holiday Autos has some good value car/insurance packages for some countries.
  • Check with your credit card provider to see if rental car insurance is included.  Also make sure the country you will be traveling in in not on their exclusion list.  Unfortunately, Australia & New Zealand are usually excluded.
  • Buying a cheap Sat-Nav/GPS locally will usually work out cheaper than hiring one from the company.  Or buy extra maps for your own device.

With the correct research, you can soon be on your way to a truly individualized birding adventure of a lifetime in your very own private rental car!

Getting Around Costa Rica

There are basically 3 types of transport in Costa Rica:  Public transport such as buses & ferries, tourist shuttles and rental cars.

PUBLIC TRANSPORT

By far the cheapest mode of transport and very easy to use.  You can see the bus we took from San Jose to Sarapiqui for Selva Verde.  There are a couple of websites to help you plan your bus trips which give the timings.  The fares of the buses we took were all pretty cheap, around $5-10.

Visit Costa Rica has a complete schedule which is very handy to estimate the time to get from place to place.

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You can also search for specific routes and schedules here.

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In many cases you will have to transit San Jose so you should be aware that there isn’t a central bus station.  If you come from the airport in Alajuela, you will get dropped at the Alajuela terminal.  Then you have to get a taxi to the Caribe bus station which will cost around $3.  Luggage can go under the bus or if it is small, you can carry it on.  I always carried on my backpack that had all my camera gear!

TOURIST SHUTTLES

These are more expensive than the public buses as you may expect.  They are also a lot more convenient as they will pick you up at your hotel/lodge and drop you off at your accommodation in your destination and they can accommodate your luggage.  We used one from Selva Verde to Laguna del Lagarto, then it picked us up again and took us to Arenal.  There are several tourist shuttle companies.  They cost the same whether you book them online or let the lodge book them so I tended to let the lodge book them so they would get a small commission.  Most lodges will have the details on their websites.

If you don’t know where you are staying or want to book online, here are a few companies.

Costa Rica Shuttle

Tropical Tours Shuttle

Grayline

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In this case, we did use this company from Monteverde to Carara.  Since Carara isn’t in the list, I had to use the call centre and they just put a random hotel in.  I explained to the driver that we wanted to jump out at Villa Lapas which is enroute and was expecting to be left on the road but he took us all the way to the lodge.  It’s about $55 per person.  If the daily timings don’t suit you, you can book a private shuttle which seems to be around the cost of 4 normal tickets.  Not all of the shuttles have Wifi but the one from Limonal to Jaco did so it helped pass the time.

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 RENTAL CARS

This is what I really agonized over before deciding to go with shuttles & public buses.  I did a lot of research online and found threads like this one on Trip Advisor with lots of horror stories.

  • Corrupt police wanting bribes
  • Scams with rental companies falsely accusing you of damaging the car
  • Bad roads that do damage the car
  • Accidents
  • Overcharging insurance/high deductables
  • Criminals causing a flat tire, then they rob you while you are changing it
  • Break-ins at tourist attractions, hotels & restaurants

I just wasn’t up to it and when I did the math if we used mostly public buses with shuttles to places the buses don’t go it was roughly the same cost and less stressful.  I’ll let these guys explain it.